Refund Policy for LudhianaLive
Last Updated: 01/03/2024
Thank you for choosing LudhianaLive! We're dedicated to providing you with a seamless experience. In the event that you need a refund, please review our policy below:
1. Refund Eligibility:
- Refunds are applicable to purchases made directly through LudhianaLive.
- To be eligible for a refund, you must submit a refund request within 30 days of the original purchase date.
- Refunds may be issued for Pro subscriptions, in-app purchases, or any other premium features offered by LudhianaLive.
2. Non-Refundable Items:
- Certain items are not eligible for refunds, including virtual currency or credits purchased within the platform.
3. Refund Process:
- To request a refund, please contact our customer support team at [support email or link]. Provide your username or account ID, details of the purchase, and the reason for the refund request.
4. Refund Approval:
- Refunds are subject to approval by LudhianaLive and are considered on a case-by-case basis.
- Refunds may be denied if the purchase has been substantially used or if the refund request does not meet our eligibility criteria.
5. Refund Method:
- Approved refunds will be issued to the original payment method used for the purchase.
- Refunds may take up to 7 business days to process and appear in your account.
6. Cancellation of Subscriptions:
- If you wish to cancel a Pro subscription or any recurring payments, you can do so through your account settings on LudhianaLive.
- Cancellations made before the next billing cycle will prevent any future charges.
7. Policy Changes:
- LudhianaLive reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or within the platform.
By using LudhianaLive and making purchases within the platform, you agree to abide by this refund policy. If you have any questions or concerns regarding refunds, please don't hesitate to contact our customer support team.
Thank you for being a valued member of the LudhianaLive community!
LudhianaLive Team
