Global Business Process Outsourcing Market Overview and Forecast (2023-2029)

The Global Business Process Outsourcing Market size was valued at US$ 194.68 Bn. in 2023 and is projected to reach US$ 314.46 Bn. by 2029, exhibiting a CAGR of 7.09% during the forecast period.

Market Overview

This comprehensive study aims to provide an overview of the Business Process Outsourcing market, along with detailed market segmentation based on connection type, end-use, and geography. The report includes crucial insights into the market positions of the leading Business Process Outsourcing companies, highlighting significant industry trends and future prospects.

Market Scope

The research focuses on the major industry players in the Global Business Process Outsourcing market, offering detailed information including company profiles, product images and specifications, production capacities, pricing, costs, revenues, and contact details.

Market Drivers and Restraints

The report also addresses the key factors influencing the Business Process Outsourcing market, including major restraints and drivers.

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Market Segmentation

by Service

Voice Processing
Telemarketing Services
Customer Care Services

by Outsourcing Type

Offsource
Nearshore
Onshore

by Application

Sales & Marketing
Procurement & Supply Chain
Facilities & Administrations
Customer Care
Training

by Organization Size

Large Enterprises
SMEs

by Ownership

Captive
Third-Party

by End User

BFSI
IT & Telecom
Healthcare
Manufacturing
Retail & E-Commerce
Government & Defense
Transportation & Logistics
Travel & Hospitality
Education
Energy & Utilities
Others

Key Players

1. ADP, LLC. (New Jersey)
2. Conduent Inc., (New Jersey)
3. Accenture PLC. (Ireland)
4. WNS Global Services Ltd. (India)
5. Capgemini (France)
6. Infosys BPM Limited (India)
7. IBM Corporation (New York)
8. Tata Consultancy Services Limited (TCS) (India)
9. TTEC Holdings, Inc., (Colorado)
10.Conneqt Business Solution Limited (India)
11.HCL Technologies (India)
12.Wipro Ltd. (India)
13.Amdocs (Missouri)
14.NCR Corporation (Georgia)
15.Sodexo (France)
16.Genpact (India)
17.Concentrix (California)
18.Teleperformance (France)
19.Plaxonic Technologies (India)
20.EXL Service (New York)
21.Skyes (Florida)
22.OctopusTech Solutions (India)
23.Aegis Limited (India)
24.CBRE Group, Inc. (Texas)
25.Anderson Group BPO Inc. (Philippines)
26.Automatic Infotech (India)
27.Avaloq (Switzerland)
28.Nihon (Japan)
29.Nomura Research Institute, Ltd. (Japan)
30.NTT Data (India)
31.ValueNotes Strategic Intelligence Pvt. Ltd. (India)
32.Oracle (Texas)
33.TriNet Group, Inc. (California)

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Regional Analysis

The study provides a comprehensive PESTLE analysis for each of the five regions: North America, Europe, Asia Pacific, the Middle East and Africa, and South America. It takes into account the political, economic, social, and technological factors impacting the Business Process Outsourcing market in these regions.

COVID-19 Impact Analysis on Business Process Outsourcing Market

The COVID-19 pandemic has significantly altered customer behavior across all sectors. Industries must adjust their strategies to adapt to changes in market supply. This report offers an overview of COVID-19's impact on the Business Process Outsourcing market and will assist in aligning business strategies with new industry standards.

Key Questions Answered in the Business Process Outsourcing Market Report:

• Which product segment held the largest market share in 2020?
• How is the competitive landscape of the Business Process Outsourcing market evolving?
• What are the key factors driving the growth of the Business Process Outsourcing market?
• Which region holds the maximum market share?
• What will be the CAGR of the Business Process Outsourcing market during the forecast period (2021-2027)?

About Maximize Market Research

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